Privacy Policy

Privacy Policy and Confidentiality of Information:

M5azn platform team welcomes you, and thanks to you for your trust, and for our keenness and full awareness that the merchant has certain rights, the electronic store platform seeks to preserve the information of merchants and consumers by the mechanism of the privacy policy and confidentiality of information in force on the platform.
Accordingly, M5AZN platform notes that according to the usage agreement concluded between you as a merchant and M5AZN platform, this document informs you of the privacy policy and confidentiality of information applicable in M5AZN platform and that according to the fourth item of Article 15 of the usage agreement, this M5AZN platform has been established. The rules “Privacy Policy and Confidentiality of Information” to clarify and define the mechanism of confidentiality and privacy in force in M5AZN platform, and please inform you of it as you log into the M5AZN platform and your establishment of the online store, all your information is subject to this policy.

Information that the M5AZN platform obtains and maintains in its electronic systems:

  1. Consumer personal information, such as name, e-mail, national identity number or residence number.
  2. The merchant’s personal information, such as name, age, e-mail, national identity number, or residency number.
  3. Information about the store and its legal entity, such as the commercial registration number and a copy of the commercial register.
  4. Personal login information for the online store, such as the user name, password, e-mail, and the question about retrieving the password and answering it.
  5. if the merchant does not provide the information required of them, M5AZN platform may try to obtain it through other sources.

Store Revenue, Goods or Services Information:

  1. >M5AZN platform is constantly aware of the revenues received in the store because the merchant uses the payment gateways provided by the M5AZN platform.
  2. M5AZN platform is informed of the type of goods or services offered on the store platform.
  3. M5AZN platform is aware of the performance of the stores, in case there is a need to directly support or advice and guidance to the merchants or stores to help them and improve their performance.

Information of Store Consumers, Merchant Customers or Customers:

As M5AZN platform seeks to maintain the quality of stores' work, and improve the quality of their work, it constantly updates the number of store consumers, their customers and their segments.

Share Information About Stores And Merchants:

  1. M5AZN platform seeks to keep this information in a way that preserves the privacy of the trader, and M5AZN platform does not keep this information except to improve the quality of the platform and the quality of the stores’s work and to facilitate and facilitate the work of merchants and stores.
  2. As a general rule, all this information is only seen by some of the people in charge of M5AZN platform, after obtaining a permit to view it by the management of the electronic warehouse platform - the permit is usually specific and restricted and is subject to legal and administrative control by M5AZN platform - and it will not be done. Publish or transmit this information to others.
  3. Whereas M5AZN platform seeks to preserve the safety of the stores and the rights of the merchants, then - in the event that M5AZN platform notices any irregular or illegal activity carried out by the merchant -M5azn platform is in the application of the articles, terms, and provisions of the usage agreement and as it seeks as much as possible to Maintaining the safety of the stores' work, as they may share any of this information with the competent authorities to take necessary action against the violating merchant or store, to order to protect M5AZN platform and the rest of the merchants, stores, and consumers from any legal liability that may arise on the platform or one of its users as a result of this illegal activity or Irregular.
  4. The merchant who initiates the registration of their store with the M5AZN platform through the success partners, then he grants the success partner who registered with them the right to see all the information about the merchant and their store.

How Secure is the Confidentiality of Information About Merchants, Consumers, or Stores:

  • M5AZN platform seeks to maintain the confidentiality of the platform's users' information, and as the privacy policy of merchants or stores will not violate the provisions of the user agreement or the privacy policy and confidentiality of information. However, because this cannot be guaranteed 100% in the (Internet space), the electronic warehouse platform team notes the following:

    1. M5AZN platform seeks to preserve all store information and not to be viewed by anyone in contravention of the policy in force in the M5AZN platform.
    2. M5AZN platform works to protect merchants and stores' information under high-quality electronic and technical protection systems and is updated continuously and periodically.
    3. However, since the Internet cannot be 100% guaranteed due to the penetration or viruses that may arise on the electronic protection systems and the applicable firewalls of M5AZN platform, M5AZN platform advises merchants to keep their information completely confidential, and not to divulge any information that they sees The merchant is very important to them , and this is in the interest of M5AZN platform to protect, guide and guide merchants and stores.

    Strategic And Logistical Services (Third-party Services):

  • The merchant acknowledges with their full knowledge and denial of ignorance that if they submits a request to subscribe to a service provided by a third party,they grants permission, authorization and complete and complete permission to M5AZN platform to provide the service provider with the merchant, store or user data shared with the service provider, such as: Username - Personal phone - email - ID or residence number - home address, and other information needed by the service provider (the third party). This is so that the service provider (the third party) can provide the required service that the user has subscribed to.


  • Rules And Provisions For Using M5AZN Platform:

  • All obligations of M5AZN platform, all obligations of merchants, and all rights contained in the relationship between the merchant and M5AZN platform, as these rules are the "privacy policy and confidentiality of information" and emanating from the agreement concluded between the merchant and M5AZN platform upon establishing the platform. Privacy and confidentiality of information to ensure the credibility and confidence that M5AZN platform is keen to provide to merchants.


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